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Check-In Protocols
IHG doubles community impact support
IHG doubles its community impact this September with the return of the Stay for Good campaign across Australia and New Zealand. Book now to donate...
By Suraya Mansor · Sep 3, 2026
Check-In Protocols
Companies Expand Access to Employee Financial Advice
Learn how companies are expanding employee financial advice through platforms like Hostplus' SuperSmart, delivering guidance wherever staff need it.
By Suraya Mansor · Sep 2, 2026
Concierge Intel
Inside The Prince Sakura Tower Tokyo Hotel
Discover the Prince Sakura Tower Tokyo, an Autograph Collection hotel featuring rooms, a 20,000 m² Japanese garden, and steps from Shinagawa Station.
By Suraya Mansor · Sep 1, 2026
Loyalty Valuations
2026 HM Awards Nominations Extended to 6 September
Enter the HM Awards 2026 before the extended September 6 deadline. Hotel professionals can submit free entries for prestigious hospitality accolades.
By Norain Sabri · Aug 31, 2026
Check-In Protocols
Parkroyal Parramatta readies for Western Sydney boom
Parkroyal Parramatta is ready for the Western Sydney boom with a multi-million-dollar renovation including new meeting spaces and a premium executive suite.
By Aishah Rahim · Aug 30, 2026
Check-In Protocols
Hilton, The Leea, Centara name key appointments
Hilton Gold Coast announces new general manager Morgan Meredith, steering the Imperial hotel toward a 2027 LXR Hotels & Resorts debut with renovations.
By Norain Sabri · Aug 30, 2026
Concierge Intel
New luxury resort set for NSW wine country
Discover Australia’s largest luxury wellness resort in Hunter Valley, featuring 204 rooms, spa, and 340-acre estate opening late 2026.
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Resort Amenities
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Gemstone rings are cherished for their vibrant colors and brilliance, making them treasured pieces in any jewelry collection. However, over time, even the most stunning...
By Wilda · Aug 27, 2026
Boutique Escapes
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Staying at a hotel with a marina offers a unique waterfront experience that goes far beyond traditional beachside lodging. At our Treasure Island hotel, the...
By Wilda · Aug 27, 2026
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Integration of Traditional Medicine in Indonesia’s Pharmacy Sector: Challenges, Opportunities, and the Way Forward
Indonesia’s rich cultural heritage and biodiversity have given rise to a long-standing tradition of using natural remedies and herbal medicines, collectively known as Jamu. For...
By Wilda · Aug 27, 2026